We’re here to help. Whether you have a question about a product, need help with your order, or just want to say hello — reach out and we’ll get back to you promptly.

📧 Email Us

services@yunexa.com

We reply to all enquiries within 24 hours on business days (Monday–Friday).

📍 Our Address

YUNEXA – Core Tradex Company
Alsterkrugchaussee 577b
22335 Hamburg
Germany

⏰ Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)
Saturday – Sunday: Closed

📦 Order & Tracking Support

To track your order, visit our order tracking page. Please have your order number ready when contacting us — it helps us resolve your enquiry faster.

❓ Frequently Asked Questions

Before reaching out, you may find your answer in our FAQ page. We’ve covered the most common questions about products, shipping, returns, and orders.